TrueNorth Solutions Group can help scale your business by:
Developing a target operating model (TOM) strategy that fits the company’s culture and commercial roadmap. The TOM will properly balance the placement of human resources whether they be internal, to develop a talent pipeline for larger roles and ensure peak levels of quality, or external (domestic, near-shore, off-shore) to drive down overall expense. This development will also ensure consistency across all locations by deploying shared platforms, training, and communications channels.
Execute and manage all facets of new vendor onboarding and Third-Party Risk Management (TPRM) from RFI/RFP, to due diligence, to contracts, to ongoing oversight and governance routines.
Establishing the right performance and productivity KPI reporting to ensure management has appropriate line of sight into emerging trends and can react to change quickly.
Examining key drivers and utilizing trends analysis to accurately forecast resource needs across different lines of business, enabling the company to optimize its operational expense.
